Greetings. Hope this message finds you well. Today we will discuss adding value to your business by offering LTL services to your customers. LTL freight is typically 5k lbs or more in weight and 5 or more pallets. Shippers in many cases do not exclusively ship FTL or full truck load freight. LTL or less than truck load shipments can be very challenging as many things must go right to move an FTL shipment from origin to destination successfully. Now factor multiple loads on 1 trailer with different appointment times, order of sequence issues, pick-up/delivery delays, cross-docking issues,etc and it is evident that LTL freight offers unique challenges. However, a logistics professional who can efficiently and effectively help the customer manage his LTL freight is a highly valued asset. One of the most important aspects of moving an LTL shipment successfully is communication. The mission is to ensure the load arrives safely and timely. Establish a line of communication with the dispatcher/driver and explain the communication requirement so all parties are clear. Additionally, make sure the Carrier knows the appointment time and ensure this information is annotated on the rate confirmation. In conclusion, customers usually respond favorably to a logistics professional who shows competence in handling the complexities of FTL freight. Learn this skill and build your LTL infrastructure with reliable carriers and your business will grow! We wish you well in your endeavors!